Returns & Exchanges

At MFM LINEN INTERNATIONAL LLC, we maintain a strict no returns or exchanges policy on all orders, including Ready to Ship and Made to Order items. Please read the following carefully before placing your order.

1. No Returns or Exchanges

All sales are final. We do not accept returns or exchanges for reasons including, but not limited to, incorrect style, color, size, or quantity, especially once the merchandise has been used, washed, embellished, or altered in any way.

2. Claims for Damaged or Defective Items

If you receive an item that is defective or incorrect due to our error, please notify us within 3 business days of receiving your order. Claims made after 5 calendar days from the delivery date will not be accepted.

To submit a claim, please email us at sales@mfmlineninternational.com with the following:

• Your order number
  
• Description of the issue
  
• Clear photos showing the defect or damage
  

Returned items must be unused, unwashed, and in their original packaging to be eligible for evaluation.

3. Shipping Costs & Restocking Fees

If your return is approved due to our error (e.g., defective or incorrect items), we will provide a return shipping label at no cost to you.

For other approved returns (case by case), customers are responsible for all return shipping costs. Shipping charges are non-refundable, and a restocking fee may apply.

4. Refunds (If Applicable)

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, a refund will be issued to your original method of payment.
  
• Refund processing times may vary depending on your financial institution.

5. Final Sale Items

Closeout, clearance, or discounted items are considered final sale and are not eligible for refunds or exchanges under any circumstance.

6. Contact Us

For any questions regarding this policy, please contact:

• 📧 Email: sales@mfmlineninternational.com
• 📞 Phone: +1 (469) 504-1495